PRIVACY POLICY

Last Modified: April 1, 2013
This Privacy Policy provides our policies and procedures for collecting, using, and disclosing user information. Users can access the nCrypted Cloud software and service (the “Software and Service”) through our web site www.ncryptedcloud.com (the “Site”), applications on devices, through APIs, and through third-parties. A “Device” is any computer used to access the nCrypted Cloud Software and Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device. This Privacy Policy governs your access of the nCrypted Cloud Software and Service, regardless of how you access it, and by using our Software and Service you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy. All of the different forms of data, content, and information described below are collectively referred to as “information”.

The Information We Collect and Store

We may collect and store the following information when running the nCrypted Cloud Software and Service:

Information You Provide to nCrypted Cloud

When you register an account, we collect some personal information, such as your name, and email address. You may also ask us to import your contacts by giving us access to your third party services (for example, your email account). When you invite others to join nCrypted Cloud by using our referral page, we send them a one-time email for that referral. You may also provide us with your contacts’ email addresses when sharing folders or files with them. We may also receive Personal Information (for example, your email address) through other users, for example if they have tried to share something with you or tried to refer nCrypted Cloud to you.

Automatically Collected Information

We automatically receive certain types of information when you interact with our Web pages, services and communications. For example, it is standard for your Web browser to automatically send information to every Web site you visit, including ours. That information includes your computer’s IP address, access times, your browser type and language, and referring web site addresses. We may also collect information about the type of operating system you use, your account activity, and files and pages accessed or used by you.

Log Data

When you use the Software and Service, we automatically record information from your Device, its software, and your activity using the Software and Service. This may include the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your files, and other interactions with the Software and Service.

Use of Personal Information

In general, we use your personal information to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the web site and services and to otherwise serve you and our users. For example, we may use your personal information:
  • to request feedback and to enable us to develop, customize and improve the Web site and our publications, products and services;
  • to conduct marketing analysis, to send you surveys or newsletters, to contact you about services, products, activities, special events or offers from nCrypted Cloud or our partners and for other marketing, informational, product development and promotional purposes;
  • to send you a welcoming email and to contact you about your use of the web site and services;
  • to respond to your emails, submissions, comments, requests or complaints;
  • to perform after-sales services;
  • to anticipate and resolve problems with our service;
  • to respond to customer support inquiries, for assistance with our product and service development;
  • and to inform you of updates to products and services from nCrypted Cloud that better meet your needs;
  • to store contacts you enter or upload into your contacts list for your private use and viewing;
  • to send emails to users you invite (and contacts you invite to become users) to collaborate and access your files;
  • to enable you to communicate, collaborate, and share files with users you designate;
  • to contact you if you win a contest; and
  • for other purposes about which we notify you.

Service Providers, Business Partners and Others

We may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Software and Service (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Software and Service’s features). These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

nCrypted Cloud Community

Our Software and Service offers publicly accessible community services such as forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. For questions about your Personal Information on our Software and Service, please contact support@ncryptedcloud.com. Our Site includes links to other web sites whose privacy practices may differ from those of nCrypted Cloud. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit.

Changing or Deleting Your Information

If you are a registered user, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.” If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by making the change on your account settings. In some cases we may retain copies of your information if required by law. For questions about your Personal Information on our Software and Service, please contact us support@ncryptedcloud.com. We will respond to your inquiry within 30 days.

Security

We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@ncryptedcloud.com.

Disclosure

Your personal Information may be disclosed as we believe to be necessary or appropriate in order to: (a) comply with a law, regulation or compulsory legal request; (b) respond to requests from public and government authorities; (c) protect our rights and property; (d) allow us to pursue available remedies or limit the damages that we may sustain.

Contacting Us

If you have any questions about this privacy policy, please contact us at support@ncryptedcloud.com.

Changes to This Policy

We may change this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. If there are material changes to this Policy, we will notify you more directly. We encourage you to check this Policy whenever you use our Web Sites and Services to understand how your personal information is used.

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