Last Modified: May 21, 2018
The Information We Collect and Store
We may collect and store the following information when running the nCrypted Cloud Software and Service:
Information You Provide to nCrypted Cloud
When you register an account, we collect some personal information, such as your name, and email address. You may also ask us to import your contacts by giving us access to your third-party services (for example, your email account). When you invite others to join nCrypted Cloud by using our referral page, we send them a one-time email for that referral. You may also provide us with your contacts’ email addresses when sharing folders or files with them. We may also receive Personal Information (for example, your email address) through other users, for example if they have tried to share something with you or tried to refer nCrypted Cloud to you.
Automatically Collected Information
We automatically receive certain types of information when you interact with our Web pages, services and communications. For example, it is standard for your Web browser to automatically send information to every Web site you visit, including ours. That information includes your computer’s IP address, access times, your browser type and language, and referring web site addresses. We may also collect information about the type of operating system you use, your account activity, and files and pages accessed or used by you.
When you use the Software and Service, we automatically record information from your Device, its software, and your activity using the Software and Service. This may include the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your files, and other interactions with the Software and Service.
Use of Personal Information
In general, we use your personal information to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the web site and services and to otherwise serve you and our users. For example, we may use your personal information:
- to request feedback and to enable us to develop, customize and improve the Web site and our publications, products and services;
- to conduct marketing analysis, to send you surveys or newsletters, to contact you about services, products, activities, special events or offers from nCrypted Cloud or our partners and for other marketing, informational, product development and promotional purposes;
- to send you a welcoming email and to contact you about your use of the web site and services;
- to respond to your emails, submissions, comments, requests or complaints;
- to perform after-sales services;
- to anticipate and resolve problems with our service;
- to respond to customer support inquiries, for assistance with our product and service development;
- and to inform you of updates to products and services from nCrypted Cloud that better meet your needs;
- to store contacts you enter or upload into your contacts list for your private use and viewing;
- to send emails to users you invite (and contacts you invite to become users) to collaborate and access your files;
- to enable you to communicate, collaborate, and share files with users you designate;
- to contact you if you win a contest; and
- for other purposes about which we notify you.
Service Providers, Business Partners and Others
nCrypted Cloud Community
Our Software and Service offers publicly accessible community services such as forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. For questions about your Personal Information on our Software and Service, please contact support@nCrypted Cloud.us. Our Site includes links to other web sites whose privacy practices may differ from those of nCrypted Cloud. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit.
Changing or Deleting Your Information
If you are a registered user, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.” If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by making the change on your account settings. In some cases we may retain copies of your information if required by law. For questions about your Personal Information on our Software and Service, please contact us support@nCrypted Cloud.us. We will respond to your inquiry within 30 days.
We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@nCrypted Cloud.us.
International Users Outside of The EU
This Website is controlled, operated, and administered by nCrypted Cloud from its offices within the United States of America and this Policy is provided in accordance with and subject to applicable U.S. law. If you are based outside the United States and decide to access this Website or nCrypted Cloud Software and Service from your location outside of the United States, you hereby consent to the transfer of your information to the United States, and its storage and use in accordance with this Policy.
EU-US Privacy Shield Framework
Privacy Shield Independent Recourse Mechanism
nCrypted Cloud has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Accountability For Onward Transfer
nCrypted Cloud is potentially liable when transferring your Account Data, referred to in this section as “Privacy Shield Data”, to a third party. nCrypted Cloud will not share your Privacy Shield Data with third parties unless you have consented to the disclosure or in those situations where we are the data processor and have been instructed to do so by the data controller. nCrypted Cloud may share your data with service providers solely for the purposes of rendering service to nCrypted Cloud to facilitate the rendering of service to you. nCrypted Cloudwill ensure that third parties and service providers have adequate Privacy Shield Data protection measures in place through service agreements that adhere to the EU-US Privacy Shield principles or are based on the EU Standard Contractual Clauses.
Enforcement And Liability
Under certain limited conditions, you may have the possibility of invoking binding arbitration before the Privacy Shield Panel to be created by the U.S. Department of Commerce and the European Commission.
Your personal Information may be disclosed as we believe to be necessary or appropriate in order to: (a) comply with a law, regulation or compulsory legal request; (b) respond to requests from public and government authorities; (c) protect our rights and property; (d) allow us to pursue available remedies or limit the damages that we may sustain.
Changes to This Policy
We may change this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. If there are material changes to this Policy, we will notify you more directly. We encourage you to check this Policy whenever you use our Web Sites and Services to understand how your personal information is used.